Frequently Asked Questions.
01. The order
When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.
02. Shipment
When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.
03. The order
When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.
04. Returns, exchanges and complaints
When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.
FAQ
Express shipping varies based on the item. Please send an email to help@ropabrand.com and we’ll be happy to assist you.
Yes, we ship worldwide! Custom dues are paid by the customer. For more information about shipping please refer to our Delivery section.
Please refer to our Returns and Exchanges section to find out more about this.
Your choice ultimately depends on personal preference. At Ropa, we design our fits to provide a customised feel, ranging from regular to oversized. Make sure to refer to our size guide before making a purchase, as sizes, fits, and measurements can vary by style due to differences in fabric weight and texture.
Please reach out to help@ropabrand.com for assistance.
For PR, partnerships and collaborations, please submit a request through our contact form or send an email to partnerships@ropabrand.com
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